Q: Do you have after sales support?A: Yes, we are happy to give advice and we also have skilled
technicians available across the world. We need your machines
running in order to keep your business running.
Q: How do your machines compare with other big companies in this
market?A: We are up to date with the latest technology and improve our
machines accordingly.we have good after sale service than big
companies. cos big companies very busy,so maybe when your machine
has something wrong,can't help you in time,but we can.
Q: How does your factory do regarding quality control? A: 1.Quality is priority. Hongxin People always attach great
importance to quality control from the very beginning to the end of
the production. Every product will be fully assembled and carefully
tested before it's packed for shipment.2. we have many good old
customers.so it stands for we have good quality.
Q: Do you sell only standard machines?A: No, most of our machines are built according to customers
specifications, using top brand name components
Q: Will you deliver the right goods as ordered? How can I trust
you?A: Yes, we will. The core of our company culture is honesty and
credit. Hongxin is ALIBAB’s Gold supplier with BV assessment. If
you check with ALIBABA, you will see that we have never got any
complaint from our customers.
Q: Are you trade assurance supplier? what is trade assurance?A:Of course. Trade Assurance is a free payment protection service
for buyers. The service is offered by participating suppliers, and
is designed to protect your payment if your order is not shipped on
time, or if the pre-shipment product quality (optional) does not
match the terms agreed on your contract. Your payment is protected
up to 100% of an amount - agreed between you and the supplier -
called the Trade Assurance Order Amount.